Komatsu Parts L50 Course

Review pages for stakeholder feedback

Module 1: The Dealership Ecosystem & Where You Fit

• Lesson 1: How a Dealership Makes Money
• Lesson 2: How Departments Work Together

Module 2: Role of a PCR

• Lesson 1: The Parts Department
• Lesson 2: What Makes You Valuable
• Lesson 3: The Purpose of Your Role

Module 3: Selling Parts

• Lesson 1: How a PCR Generates Revenue
• Lesson 2: Knowing Your Tools and Resources
• Lesson 3: Mates and Relates
• Lesson 4: Referring to Your PSSR